(4.5 / 5)1341+ Ratings

Staples Reviews

Are you looking for ways to save money when shopping at Staples. Our Staples coupon codes can help you do just that! Over 1341 customers have already used our coupons to save an average of $57 with Staples discount codes. There are currently 115 coupons available, so now is the perfect time to join in on the savings.
Get Coupons

Overall Rating

4.5
11 Reviews
  • 550%
  • 450%
  • 30%
  • 20%
  • 10%

About Staples

Staples.com is a well-known online store that offers a wide range of products and services. The product assortment includes office supplies, furniture, ink, computers, and promotional products for business. They also offer free next-day shipping with no minimum order.

In terms of office supplies, they provide writing supplies & instruments, office basics, folders & filing binders, calendars & planners, tape, fasteners & adhesives, printers & scanners, ink & toner, envelopes, labels, label makers & tapes, stamps & stamp pads, shredders & accessories, calculators, storage & organization, desk organizers & accessories, school supplies, boards & easels, and arts & crafts supplies.

For services, they offer business registration & incorporation, direct mail, financing, interior solutions, learning, marketing (business print), and shredding (store or remote). These services are designed to meet the diverse needs of businesses.

In addition to these, they also have a resource center to streamline workflows with office supply essentials and first-rate organization options. This diverse product assortment and high-quality services make Staples.com a one-stop solution for many businesses.

Staples Pros & Cons

Pros:

  • Customer Service Reps: Some customers have reported positive experiences with customer service representatives who are helpful and friendly.
  • Convenience: Staples offers a wide range of office supplies and services, making it a convenient option for many customers.
  • Layout and Location: Many consumers appreciate the layout of Staples stores and their convenient locations.

Cons:

  • Poor Customer Service: The majority of reviews indicate poor customer service, with many customers experiencing rude and unhelpful staff.
  • Return and Refund Issues: There are numerous complaints about the return and refund policies, with some customers finding it difficult to return items or receive refunds.
  • High Prices: Consumers often mention that the prices at Staples are high compared to other retailers.
  • Order Cancellation and Delivery Issues: There have been reports of orders being cancelled or not delivered as promised, leading to frustration among customers.
  • Coupon and Discount Issues: Some customers have experienced problems with using coupons and discounts, which can be frustrating.

Overall, while Staples offers some conveniences, the poor customer service and various issues with returns, refunds, and order delivery have significantly impacted customer satisfaction.

Staples Coupon & Discount Codes

30% back in points on Ink & Toner with Easy Rewards

Verified 2 days ago1020 Uses
GREATOFFER

Free next-day delivery on orders $25+. Check Staples promo now

Verified 2 days ago1240 Uses
GREATOFFER

Staples great deal: Save 20-50% Off with Staples Weekly Coupons

Verified 2 days ago1260 Uses
GREATOFFER

Staples Customer Reviews (11)

Sort by: Most recent
  • Most recent
  • Oldest
Rating: All
  • All
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Jennifer Baber
Jennifer Baber
verifyVerified Buyer

Feb 8, 2023
Peter Dale
Peter Dale
verifyVerified Buyer

Feb 8, 2023
Minerva Cox
Minerva Cox
verifyVerified Buyer

Feb 8, 2023
Mohammad Lord
Mohammad Lord
verifyVerified Buyer

Feb 7, 2023
Sarah Wagner
Sarah Wagner
verifyVerified Buyer

Feb 6, 2023
Mohamed Andresen
Mohamed Andresen
verifyVerified Buyer

Feb 5, 2023
Apolline Pirouet
Apolline Pirouet
verifyVerified Buyer

Feb 4, 2023
Dirk Freitag
Dirk Freitag
verifyVerified Buyer

Feb 4, 2023
Telford Piedalue
Telford Piedalue
verifyVerified Buyer

Feb 4, 2023
Anja Weissmuller
Anja Weissmuller
verifyVerified Buyer

Feb 3, 2023

Staples Customer’s Q&A

user-name
no-comment
No question yet

Staples Features and Benefits

Key Features and Benefits of Staples.com:

  1. Easy Online Ordering:

    • StaplesAdvantage.com offers an easy online ordering system, allowing corporate users to place orders directly online.
  2. Customized Ordering:

    • The platform allows for customized ordering, enabling users to specify quantities, select preferred brands, and set up recurring orders for consumables.
  3. Streamlined Procurement:

    • Staples Advantage simplifies the procurement process with a user-friendly interface and intuitive online platform, making it easy to manage orders from placement to delivery.
  4. Exclusive Discounts:

    • New customers receive an exclusive 10% off all orders, and existing customers save more than 10% on average compared to major competitors.
  5. Dedicated Customer Service:

    • A dedicated customer service team is available to assist with any questions or issues related to orders and deliveries.
  6. Flexible Delivery Options:

    • The platform offers flexible delivery solutions, including regular delivery schedules and express delivery for urgent needs, ensuring that supplies arrive when and where they are needed.
  7. Account Management:

    • The online platform provides a comprehensive dashboard for managing orders, tracking current orders, and managing delivery schedules, ensuring transparency and effective planning.
  8. User Permissions and Access:

    • The ability to manage user permissions and access within the account allows for delegating ordering responsibilities while maintaining control over budget and product selection.
  9. Business-Specific Solutions:

    • Staples Advantage offers industry-specific product assortments tailored to meet the unique needs of businesses in various sectors, such as K-12 and Higher Education, and Healthcare.
  10. Mobile App Convenience:

    • A mobile app is available for placing orders, checking product details, and managing accounts on the go, providing convenience and accessibility.
  11. Employee Benefits:

    • For employees, Staples offers a comprehensive benefits package including health and wellness programs, financial wellness benefits, and peer recognition programs.
  12. Employee Discounts:

    • Employees can enjoy discounts on personal purchases both online and in-store, using their registered credit cards to receive BASF negotiated prices or retail promotional prices.

Staples Pricing

Staples.com offers various pricing options depending on the product category:

  • Printing Services:

    • Simple Print: Starting at $0.24 per page in black & white.
    • Professional Print: Starting at $0.24 per page in black & white.
    • Booklets: From $1.45 per 8 pages in black & white.
    • Blueprints: From $2.25 per page in black & white.
  • Holiday Cards and Gifts:

    • 50% OFF on holiday cards, invitations, and photo gifts.
    • $50 OFF on print purchases of $150 or more.
  • Pricing and Tagging Guns:

    • Prices start at $12.89 for Monarch Specialties Inc. pricing guns.
    • Various brands and models available, with prices ranging from $9.69 to $67.19.

For specific pricing details, it is recommended to visit the Staples website or contact their customer service.

Staples FAQs

FAQ

Staples Alternatives

Top 10 alternatives to staples.com:

  1. Office Depot: Offers a wide range of office supplies, furniture, and technology products.
  2. OfficeMax: Known for office supplies, printing services, and technology solutions.
  3. Target: Provides office supplies along with a variety of other products.
  4. Quill: Specializes in office supplies, furniture, and cleaning products.
  5. WB Mason: Offers office supplies, furniture, and janitorial products.
  6. Walmart: Sells office supplies, electronics, and various other products.
  7. Amazon: Features a vast selection of office supplies, electronics, and more.
  8. Best Buy: Known for electronics but also offers office supplies and furniture.
  9. Levenger: Specializes in high-end office supplies and accessories.
  10. Overstock: Provides office supplies, furniture, and home goods.

These alternatives offer a variety of products and services similar to staples.com, catering to different needs and preferences.

FAQ

How To Open A Staples Account?

To open an account on staples.com, follow these steps:

  1. Visit the Staples website and navigate to the account creation page.
  2. Enter your email address.
  3. Provide your first and last name.
  4. Enter your phone number.
  5. Create a password that is at least 8 characters long, case sensitive, and contains no spaces.
  6. Select your primary shopping preference (e.g., Myself, Business, School).
  7. Agree to the terms and conditions and privacy notice.
  8. Opt-in or opt-out of promotional communications.
  9. Click on the "Create Account" button to complete the process.

Creating an account allows access to benefits such as custom lists, order status and history, and easy reordering.

FAQ

Staples.com Return Policy?

Staples.com has a comprehensive return and exchange policy. If a customer isn't satisfied with a purchase, it may be returned or exchanged with a receipt or packing slip. The purchase must be in original condition and packaging (including any manuals or parts). The return policies vary by product category. For instance, Office Supplies may be returned at any time. Technology, Business Machines & Small Appliances, and Furniture have a return window of 14 days. Software that is unopened and currently sold may be returned for a full refund within 30 days, but opened or downloadable software is not returnable or refundable. Digital Software and Prepaid Cards are nonrefundable. For Ink & Toner, unopened, unexpired items may be returned at any time, but opened or expired items cannot be refunded. AppleCare+ has a return window of 30 days. During the holiday season, the regular 14-day electronic and furniture return policy is extended to permit customers to return products that may be purchased as gifts.

As for the shipping policy, delivery is free within local trade areas on orders over $35; orders under $35 will be subject to a $5.99 shipping charge. Orders outside these local trade areas may take longer to deliver and may result in a separate delivery charge based on weight and delivery distance. Staples does not accept C.O.D. If a customer doesn't qualify for free shipping (meaning they are a non-member or Base member and their order total is lower than $30), they will pay a standard shipping fee of $9.95.

FAQ

Can I use PayPal on Staples.com?

Based on the information available, it appears that Staples.com does not accept PayPal as a payment method. However, PayPal can be used to purchase Staples gift cards. Please verify this information by visiting the official Staples website or contacting their customer service for the most accurate and up-to-date information.

FAQ

About Staples.com Popular Products and Services?

Staples.com is a popular online store that offers a wide range of products and services. The store is known for its extensive selection of office supplies and furniture, ink, printing services, computers, and promotional products for business.

In the office supplies category, Staples offers writing supplies & instruments, office basics, folders & filing binders, calendars & planners, tape, fasteners & adhesives, printers & scanners, ink & toner, envelopes, labels, label makers & tapes, stamps & stamp pads, shredders & accessories, calculators, storage & organization, desk organizers & accessories, school supplies, boards & easels, and arts & crafts supplies.

In addition to these, Staples also provides printing and marketing services. These services include affordable copies, custom business cards, business stationery, and promotional items. Fast shipping is available for these services.

Staples is also known for its free next-day shipping with no minimum order. This service is available for all the products and services offered by Staples.

Please note that this information is based on the latest available data and may vary over time.

FAQ

About Staples.com Prices and Cost?

Staples.com offers a variety of services at different prices. For printing services, expect to pay around $0.15 per page in black and white. The prices can vary depending on the size of the document, the type of paper, and the quantity. For copying services, factors that influence the cost include paper type, color versus black and white printing, single-sided or double-sided copies, and whether the copies need to be stapled. Fax services are also provided, with the cost for sending a local fax around $1.79 per page, and receiving a fax costs approximately $1 per page. Please note that the pricing for these services can vary depending on the specific store location. In addition to these services, Staples offers free next-day shipping with no minimum order on office supplies & furniture, ink, printing services, computers, & promotional products for business. It's important to check the Staples.com website for the most accurate and up-to-date information.

FAQ

What are the benefits of using a Staples credit card?

The Staples credit card, also known as the More Account, offers several benefits to its users. Cardholders can enjoy free shipping on all orders of $50 or more. They also receive 10% back on popular purchases at Staples. For those who recycle their ink or toner cartridges, they can get $3 back per cartridge returned, up to a certain limit. The card also allows users to earn unlimited rewards. Importantly, there is no annual fee associated with the card. However, it's worth noting that the Staples credit card account, issued by Citibank, N.A., closed on 7/31/23. Despite this, as a Staples Rewards® Member, you will continue to receive the same benefits going forward. Please note that this information is based on the latest available data and may be subject to change.

Explore Similar Stores

See All Stores
store-name

House of Inks

(4.3 / 5)Add rating
Printer Accessories
Printers
store-name

Chins Battery

(5 / 5)Add rating
Electronics
store-name

Apriadirect.com

(4.9 / 5)Add rating
Electronics
store-name

Lyca Mobile

(4.5 / 5)Add rating
Servers
store-name

Label Your Stuff

(4.5 / 5)Add rating
Stationery
store-name

Momondo

(4.5 / 5)Add rating
Professional Services
store-name

InkPlusToner

(4.7 / 5)Add rating
Printer Accessories
Printers
store-name

Thrive Themes

(4 / 5)Add rating
Utilities